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December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In San Jose?

A residential security package is designed to defend your property. But what happens when your home security alarms go off in San Jose? What actions should you take to ensure you and your loved ones are safe?

The most important first step is not to panic. You should understand that your around-the-clock monitoring experts are always standing by to assist. Then follow these steps to be ready for any urgent situation.

Our Committed Professionals Are Focused On Your Safety

A 24-7 monitoring specialist is immediately alerted whenever your San Jose home security alarms go off. When a representative is notified, they will call you without delay to determine what set off the security system. Your system can go off due to a range of emergencies, including:

  • Criminal activity

  • Flames or smoke from a fire

  • Water infiltration

  • Alarm tripped by accident

In circumstances when the alarm was accidentally triggered—like not recalling that your sensors are switched on when you unlatch a window or door— a monitoring specialist will call to ask if assistance is required. Give them your proper code, and they will deactivate the alarm.

In a true emergency, the monitoring agent will summon emergency personnel, including firefighters, EMS, and law enforcement, to your property. They can also serve as the point of contact when you aren't at home. The monitoring agent will even apprise emergency services on which component was triggered, increasing their preparedness for what might be a life-threatening situation. The monitoring expert will stay on the line with you to assist in keeping you calm and inform you what you should do.

Here’s What You Should Do if Your Alarm Goes Off In San Jose

Being awoken in the wee hours of the morning to an alarm going off is understandably frightening—even moreso if you don’t know why it’s happening. The most beneficial thing you should do is stay as calm as possible and take the following actions:

  • First, find a safe location. Round up your family and pets in an expeditious manner and get into a shielded space in the house or leave the premises entirely. It's a common tendency to confront the emergency by yourself, but this is not the best course of action. As an alternative, put a priority on attempting to keep you and your family members secure and letting the authorities handle the problem.

  • Secondly, utilize your smartphone’s convenient security app to remain in communication with your monitoring staff. They'll notify responders who will be on their way to your home within minutes.

  • Finally, keep a persistent line of communication with your monitoring agent and emergency professionals. You are able to be patched through, so all parties are sharing information. On the other hand, if you can't be in direct contact with emergency services, you’re still able to obtain alerts through text messages. Even if it’s only a false alarm, it's smart to thoroughly communicate with all teams so you will be ready should an actual problem take place.

Get Protection For Any Emergency in San Jose with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems works hard to make sure you and your family are well defended. With 24-hour monitoring, home automation, and a range of sensors, your property will turn into the secure environment you intended it to be. Create your ideal home security package by completing the following form or call (408) 641-3351 to speak with a member of our team.